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Non-Discrimination Policy

Notice of Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:

Discrimination is Against the Law

Peoples Community Health Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Peoples Community Health Clinic does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Peoples Community Health Clinic:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact 319-874-3000.

If you believe that Peoples Community Health Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Peoples Community Health Clinic, Civil Rights Coordinator, 905 Franklin St, Waterloo, IA 50703, 319-874-3000, Email: CRC@peoplesclinic.com. If you need help filing a grievance, the Peoples Community Health Clinic Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail, phone, or fax at:

U.S. Department of Health and Human Services

200 Independence Avenue S.W., Room 509F, HHH Building

Washington DC 20201

800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html